Laurie P. - High Ridge
I really enjoyed my experience with Trost Plastics. I called them to come out and give me a quote on installing a fence. They were able to come out and asked me what my vision was. They were able to provide me with a complete brochure to show the options that I had available. I was worried about getting a fence that my small dog could not escape through. I also wanted something nice as it is a new construction home and I wanted everything to have a similar look and feel. They were very eager help me and understand what I wanted. They took in-depth measurements then gave me a quote that day. They answered every question I had and even measured my dog to make sure she could not get through the slats. They were the most reasonably priced and offered the best fence that I could find on the market.
The first time they came for installation they stepped on to the yard and informed me that the ground was too soft to install. They marked for the fence and asked me if that was what I expected. It was so they told me that I would stay at the top of the install list and the first day available they would come back out and install. I did not have to worry that my fence would be skipped but I did call a couple of times to make sure they were coming back. Each time I called the person on the phone was very helpful and make sure I knew they were still waiting for a good day for install.
Three weeks and two winter storms later they were back to install. The men came to my door and asked one more time if the measurements were correct and got started. I could see that they were digging into rock underground. I could also tell they were dealing with clay dirt but they completed the whole job in one day and left my yard better than they found it. They took to some of the excess dirt and filled in some low spots which was a huge help for me. All of the other excess rock and dirt was taken away with them so I did not have to find something to do with it. Again huge help! I would not hesitate to ever call this company again for any of my fencing needs. Everyone that I spoke to via phone or in person was professional and I truly felt like a valued customer. My dog and I could not be happier with our new fennce!
Craig M. - Columbia, IL
Trost Plastics was a joy to work with. I received bids & consultations from several other companies, who all seemed to employ aggressive, high-pressure sales tactics. The folks who came out from Trost were friendly, patient, and very knowledgeable. They took their time to understand what my needs were, walked the property with me, provided several options and discussed the pros & cons of each. All in all, it was like having a relaxing conversation with a neighbor. Their bid fell on the higher end of the ones I received, but I was so impressed with their professionalism, experience, and knowledge that I went with them. It was worth the investment. They arrived on time, finished the work in one day, and with very minimal disruption to the yard. Two and half years later, their product looks great and works great. I would highly recommend this company.
- Dick & Shirley J.
Thank you and your crew for the new and beautiful railing & spindles. My wife and I are most pleased…
Marvin F. - Nashville, IL
Over the years I’ve made several purchases from Trost Plastics. It all started with perimeter fencing around home, a Gazebo and flower box. I’ve added more fencing, a specially built wide staircase to include handrails, trellises, a privacy section to conceal air conditioner, a privacy fence around patio perimeter and recently placed another order. Majority of purchases was installed by their field crew. These projects were installed and completed on time as stated…
I give thanks to Dennis, Janet, and Ellen for providing years of quality products and keeping customer satisfaction a priority. In addition give thanks to all team members for supporting customer satisfaction by their dedication to maintaining high work standards.
Cheryl S. - St. Louis
We have used this provider previously at another residence and called them first for this job. They are very professional people and always get back with you very quickly. They materials came in on time and the workers worked quickly to get the job installed even in freezing weather ! They cleaned up all materials and left our property in great condition. The workers all know exactly what they are doing and work quickly and efficiently. I would recommend them to anyone wanting fencing installed !